Frequently Asked Questions

What is the Cotton Babies Cloth Diaper Collectors Club?

The Cotton Babies Cloth Diaper Collectors Club is a monthly subscription of short-run, limited edition print cloth diapers. We have subscriptions available in our four most popular cloth diaper styles. Each month subscribers receive a single cloth diaper cover in an exclusive print bundled with fun surprises. 

How does it work?

To begin a subscription, simply choose from one of four cloth diaper styles and add the subscription to your cart. New subscribers can set up a new account at checkout. Once you’ve checked out, you are automatically signed up to receive a new diaper each month. 

Will I receive an exclusive print each month?

Yes! Once you have subscribed to your first month of diapers, you are automatically signed up to receive a new diaper each month. A new diaper print will be released each month of the subscription. 

When should I order to receive this month's subscription?

You can order until the 26th of the month to receive the current month's print. If you order on the 27th you will receive the following month's print when they ship. *Please note we are new to this system and may need to update this information as we see the system in action. 

When will I receive my subscription?

Orders placed before the cut-off each month will ship on or before the 27th of that month. Orders placed after the cut-off will receive the next month's print and will ship on or before the 27th of the following month.

What is the auto-renew billing date?

The auto-renew billing date is the 10th of each month.

How do I give a subscription as a gift?

To give a gift, simply select the cloth diaper subscription you would like to give and add it to your cart. In the checkout window there is a checkbox in the shipping area where you can enter the recipient’s name and email address. 

Can customers outside the U.S. subscribe?

At this time subscriptions through this site are available to U.S. customers only. The following partner retailers will be the exclusive distributors of the Doodle Collection Edition #1.

Australia - The Nappy Lady

Canada - Enfant Style

Europe - L'Albero di Amy

What are the shipping costs?

Domestic flat rate shipping is $3.99.

How can I switch diaper styles?

In order to switch styles you will need to start a new subscription for the different style and cancel the style you no longer want. You may subscribe to more than one style at a time if you choose.

Can I cancel my subscription?

If you cancel before 10th of the month, the billing renew date, you will not receive that month's print offering. If you cancel after the billing renew date you will be billed and will receive that month's print. You will not receive the next month's print.

If you signed up for a new subscription and changed your mind, you will need to contact customer service at 1-888-332-2243 to cancel your shipment.

Can I return a product?

Cotton Babies will gladly refund your money less a 10% restocking fee for products returned in the original, undamaged package and in resaleable-as-new condition within 30 days of ship date. Proof of purchase is required. Washed or used items are non-returnable. Packages must be returned complete, including all items in the monthly box. Unless we made a mistake with your order, you are responsible for return shipping charges. An RMA number is required for all returns.

What is the warranty on bumGenius and Flip products?

Warranty details are available at bumGenius.com.

Are you ready join the club?

Subscribers gain access to exclusive, short-run, limited edition prints you can only find here! 

JOIN TODAY to start your collection of cloth diaper prints.